- Difference between Article, Blog and Forum
- Posted by sirajadmin on 24-05-2011 10:06
Forum discussion threads may be questions, or otherwise pertinent information that is of interest to the community and is intended to start a discussion. If you’re looking for the answer to a question, consider adding the following information to your post to help out those who just may have the solution.
Product Name and Version
Platform Name and Version
Exact Error Message
Describe the problem symptoms and history
Articles are generally approximately 1500 words and contain explanations, analysis and/or visuals (screen captures, illustrations, etc.) Articles are evaluated on the value of the content to the community as well as on accuracy.
Blogs are tips, general information, or otherwise brief information regarding the use and implementation of Symantec products. Blogs are generally between 100 and 500 words and are submitted to the site via the blogs area in the Symantec Connect community. Tips must relate to Symantec products. Blogs entries must be of interest to the Symantec Connect community.
Videos are screencasts or live videos that provide how-to support for Symantec products. Podcasts (video or audio) discuss Symantec products. When created by the contributor and posted in the video area of the community, points are awarded similar to videos.
Events are notifications of upcoming events that focus on Symantec products.
Downloads are files that provide support or help the end user more easily use Symantec products.
Comments are feedback on any of the above kinds of content that solve, add to, or clarify previous statements that have been made.